The Holiday Inn Express Plattsburgh is currently seeking a friendly, dependable, and service-oriented Front Desk Receptionist to join our team. If you enjoy working with people and creating positive guest experiences, we would love to meet you!

Weekend and holiday availability is required.

Position Summary

As the first point of contact for our guests, the Front Desk Receptionist plays a key role in delivering exceptional service and ensuring a smooth, welcoming check-in and check-out experience.

Key Responsibilities

• Greet guests warmly and professionally

• Process check-ins and check-outs efficiently

• Answer phone calls and assist with reservations

• Respond promptly to guest questions and concerns

• Handle payments and maintain accurate records

• Communicate effectively with housekeeping and maintenance teams

• Uphold brand standards and guest service expectations